FAQ

Everything people ask before they hire us.

If it isn't here, text or call (816) 693-2905. A person answers.

About Ticket Takedown

Is Ticket Takedown a law firm?

No. Ticket Takedown is neither a law firm nor a lawyer referral service, and we do not give legal advice or legal consultations. We connect you with independent, licensed traffic attorneys and handle the parts around the case: intake, paperwork, payment and updates. The attorney provides the legal representation; the attorney-client relationship is between you and that attorney, and it begins when you sign their engagement agreement. Using this site does not make Ticket Takedown your lawyer.

Are you a lawyer referral service?

No. We don't recommend one attorney over another and we don't receive a share of any attorney's legal fee. Attorneys on the platform are matched to your case by state and court; you can decline or ask for another before you sign anything.

Which states do you cover?

All 50 states. Attorneys on the platform are licensed in the state where your ticket was issued, which is what matters, not where you live.

What kinds of tickets do you handle?

Speeding, red light and stop sign violations, lane and signal violations, following too closely, expired registration, no proof of insurance, seatbelt, and camera tickets where the state allows a defense. Serious charges such as DWI, driving while suspended or careless and imprudent driving are quoted individually after a short attorney call.

Your attorney

Who will my attorney be?

A licensed attorney in the state where you got the ticket, in good standing with that state's bar, who regularly practices in traffic court. Every attorney on the platform is verified for licensure and background before taking cases. Your attorney introduces themselves directly, usually by text, within a few hours of your request.

Can I choose or change my attorney?

Yes. You're never obligated to hire the attorney we introduce. If you'd like a different one, tell us before signing the engagement agreement and we'll match you again at no charge.

Can I talk to my attorney directly?

Yes, through the portal, by text or by phone. Our support team handles scheduling and logistics; legal questions go to your attorney.

The process

What happens after I send my ticket?

In order:

  • We read the citation and confirm the court, date and charge, usually within the hour.
  • An attorney licensed in your state reviews it and sends you an introduction and a flat-fee quote.
  • You accept, sign the engagement agreement and pay once.
  • The attorney files an entry of appearance with the court. From this point the court communicates with your attorney, not you, and you no longer need to attend.
  • The attorney negotiates with the prosecutor and appears at any court date.
  • You get a text at each step and the court's disposition receipt when the case closes.
How long does it take?

Attorney introduction: usually the same day, always within one business day. Case resolution: most close in two to four weeks, depending on the court's calendar. Some courts schedule further out; your attorney will tell you the expected date.

My court date is in a few days. Is it too late?

Usually not. Tell us the date in the form and we prioritize the introduction. Attorneys can often file and request a continuance the same day.

I already missed my court date. Can you still help?

Often, yes. If a warrant or failure-to-appear has been entered, an attorney can usually file a motion to recall it and set a new date. Send the ticket and any notices you've received; the attorney will tell you what's possible before you pay.

I got the ticket in a state where I don't live. Does that matter?

No. The attorney needs to be licensed where the ticket was issued, not where you live, and you don't need to travel for the case.

Fees & refunds

What does it cost?

One flat legal fee, set by your attorney for your charge and court and quoted before you pay. Never hourly; filings, negotiation and court appearances included. See how the fee works.

Who do I pay?

Your attorney. You can pay through the platform for convenience, but the legal fee is the attorney's. Ticket Takedown does not share in attorneys' legal fees.

Are court fines and costs included?

No. If the outcome includes a reduced fine or court costs, those are paid to the court. Your attorney will tell you the amount before agreeing to any deal, and you can decline.

When do I pay?

When you decide to hire the attorney, after you've seen the quote. Not before.

What is your refund policy?

If we can't connect you with an attorney, or no attorney takes your case, you receive a full refund of any fees paid. Once an attorney begins work, refunds follow your engagement agreement and are reviewed case by case; no refund is due if your case is taken to trial, regardless of the outcome. Refunds are not available where prohibited by law. No one can guarantee an outcome.

Can I pay in installments?

Ask. We and your attorney will work with you on a plan.

Court & outcomes

Do I have to go to court?

For most traffic tickets, no. Once the attorney files an entry of appearance they appear for you. A small number of charges or courts require the defendant's presence; your attorney will tell you up front if yours is one.

What outcomes are possible?

Dismissal, amendment to a non-moving violation (no points), reduction of the charge or fine, or a plea to the original charge if nothing better is available. Across cases handled, 98% end in a dismissal or reduction. Your attorney will explain the likely range for your court before you pay.

Will the ticket affect my insurance?

A moving violation on your record typically raises rates at renewal for three years. Clients who had their ticket dismissed or amended to non-moving saved an average of $1,422 in insurance, based on data from over 5k cases. A non-moving amendment is not reported as a moving violation.

I have a CDL. Can you help?

Yes. Commercial drivers can't use driving school to mask a violation, so an attorney negotiating an amendment or dismissal matters more. Tell us about the CDL in the form so the attorney plans for it.

Privacy & messaging

How did you get my information?

In some states, traffic citations are public court records. We may contact drivers whose citations appear in those records to let them know an attorney is available. You can opt out of any message by replying STOP, and we never sell your information.

Are my messages private?

All messages are encrypted. Communication with your attorney through the portal can be protected by attorney-client privilege once you have engaged them; messages or information you share with our non-lawyer staff are not protected by privilege on their own, and nothing is privileged before an attorney is formally engaged. Keep legal questions in the thread with your attorney. Some states, Illinois among them, require a short consent form covering our staff's involvement; you sign it with the engagement agreement.

What texts will I receive?

Only updates about your case: attorney introduction, filings, court dates, the result and your receipt. Message frequency depends on your case. Message and data rates may apply. Reply STOP to end, HELP for help. See our SMS terms.

Still have a question?

Text or call (816) 693-2905, email team@tickettakedown.com, or book a free virtual consultation and talk it through before you send anything.